At B&G Windows our mission is customer satisfaction. We take great pride in our work and in making sure our customers are happy. In order to make sure we work to the current double glazing regulations we are registered with Fensa. Alongside this we provide all our installation work with indemnity insurance as standard, through the GGFi. We are also registered with Trustmark which helps homeowners find trustworthy, reliable companies operating to Government Endorsed Standards and Buy With Confidence which helps homeowners find companies who have given their commitment to the local Trading Standards Authority to trade fairly.
FENSA – the government authorised Competent Persons Scheme for the replacement of windows, doors and roof lights in England and Wales.
FENSA works with thousands of double glazing contractors in England and Wales. In choosing a FENSA double glazing registered company the consumer is offered greater protection when purchasing double glazing for their home.
For peace of mind, homeowners can use a FENSA registered business for your double glazing installations:
Keep your FENSA certificate safe – you can’t sell your home without it.
Avoid rogue traders – use a FENSA installer
92% of windows and doors are covered by FENSA in the UK .
More than 10 years of raising standards in the glazing industry.
FENSA is the original Competent Persons Scheme.
FENSA – the quick and simple route to building regulations compliance
FENSA has issued over 9 million window and door homeowner certificates and is the recognised double glazing industry leader. Learn more…
GGFi is a leading provider of Insurance Backed Guarantees on behalf of the home improvements industry. An IBG (or an ‘Insurance Backed Guarantee’) is an Insurance product which protects the homeowner, should the installation company cease to trade.
Upon completion of the job, the company will provide their customer with a guarantee to protect them in the event that something goes wrong with the installation. However, should the company cease to trade before the guarantee has expired then the guarantee can no longer be fulfilled.
If the homeowner has a GGFi Insurance Backed Guarantee in place, the policy’s underwriters will consider claims under the terms of the original guarantee for the remaining period of the guarantee. For example, if a tradesman provides a homeowner with a 10 year Insurance Backed Guarantee and the tradesman ceases to trade after 5 years, it would be possible for the homeowner to submit a claim within the remaining 5 years should a fault occur on the installation. Our policy defines ‘cease to trade’ as Liquidation, Receivership, Administration or the winding up of a business due to Bankruptcy or Death of the Principal(s). Learn more…
TrustMark is a quality mark which operates a framework under which 26 scheme operators work in the RMI (repair, maintenance and improvement) sector, including trade associations, local government trading standards teams, and independent scheme operators. These schemes are approved to carry the TrustMark logo and recruit reputable and trustworthy tradesmen. This enables the TrustMark scheme operators to promote improved RMI sector standards, and tackle related issues such as better enforcement. All of these scheme operators are audited annually by TrustMark, to ensure processes, standards and complaint procedures are being maintained. Learn more…
Buy With Confidence
In response to concerns about ‘rogue traders’ which are often highlighted in the media, a partnership of Local Authority Trading Standards Services have taken a ground-breaking step by putting together the Buy With Confidence Scheme. The scheme provides consumers with a list of local businesses which have given their commitment to trading fairly. Every business listed has undergone a series of detailed checks before being approved as a member of the scheme. Learn more…